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Andorra Epic 2025 Survey Recap | Pure Pyrenean Magic. The Riders’ Voice

Epic Satisfaction at New Heights

•    Overall satisfaction: 92.08% (up from 87.8% in 2024)
•    Net Promoter Score: 59 (versus 54 last year)
•    Intention to return: 23.76% (slightly lower than 2024’s 32.52%)

The numbers tell a clear story Andorra Epic continues to grow in quality and reputation. Riders rated it among the most satisfying Epic Series experiences, praising the organization, the routes, and the incredible Pyrenean scenery.

“My second time, and you’ve improved 100%! The trails are better, the experience more personal, and the atmosphere was perfect.”
“The organization was excellent, the routes were amazing, and the people riders, volunteers, staff made everything feel special.”

The Heart of the Experience: The Stages

From the first climb through Andorra’s alpine valleys to the thrilling descents through natural singletrack, riders found the four stages tough, technical, and beautifully designed.

•    Favorite stage: Stage 3 (37.21%)
•    Stage satisfaction highlights:
o    Scenery — 97.73%
o    Route markings — 96.59%
o    Route marshals — 96.59%
o    Start line experience — 94.32%
o    Finish line experience — 88.64%
o    Overall route experience — 88.64%

The balance between challenge and enjoyment stood out tough climbs, wild downhills, and flowy trails that rewarded skill and courage.

“The routes were breathtaking some of the best singletrack and mountain scenery anywhere.”
“The mix of terrain was perfect fun, technical, and incredibly rewarding.”
“It’s not easy to design four epic stages in such a small country but they nailed it.”

Still, riders shared thoughtful suggestions to make future editions even smoother:

“Maybe a bit more flow, fewer traffic jams on the singletracks.”
“Add one more stage this race leaves you wanting more!”

The message is clear: riders loved it so much they wished it lasted longer.

Event Services: Smooth, Supportive, and Rider-Focused

Andorra Epic’s organization was one of the stars of 2025. Riders consistently praised the professionalism and care shown across all event services.
•    Service station experience: 97.53%
•    Bike services / mechanic: 89.47%
•    Food quality: 84.52%
•    Massage service: 85.71%

From quick mechanical fixes to energy-packed feed zones, everything worked like clockwork.
“Everything was thought of bike wash, strip stop bags, food at the finish. Just amazing.”
“The volunteers were always smiling and willing to help they made the experience personal and warm.”
“Perfect balance of professionalism and friendliness. You could feel the passion behind the organization.”

Accommodation: Comfort with Room to Grow

While the race itself earned near-perfect reviews, accommodation feedback revealed mixed experiences.
• Dinner at Anyos Park Hotel & Resort: 88.89% satisfaction

Riders appreciated the convenience of having everything in one place — hotels near the race village, bike services, and restaurants — but comfort and service quality varied between properties.

Common Praise

•    Friendly staff and welcoming service in some hotels.
•    Beautiful views and convenient locations close to the event hub.
•    Appreciated features like laundry service and buffet dining.

Common Challenges

•    Noise from traffic.
•    Slow or confusing check-in processes.
•    Limited flexibility for early breakfasts.

“Hotel staff were great, but the dining hall was noisy.”
“The room was too hot, and check-in was chaotic — but once settled, the view was worth it.”

In short: The hotels offered comfort and convenience, but a few tweaks — more consistent service, quieter rooms, and smoother coordination — would elevate the experience to match the race’s world-class standard.

Why Riders Choose Andorra Epic

When asked what mattered most when choosing a race, riders made it clear:
•    Destination (33 first-choice votes) — The Pyrenees were the main draw.
•    Physical challenge and terrain followed closely.
•    Nature and trails also ranked high, confirming Andorra’s identity as a pure mountain biking paradise.
Less important were factors like media coverage, pro rider presence, or entry fees proof that riders come to Andorra Epic not for fame or exposure, but for the love of riding real mountains.

“The Pyrenees were breathtaking the scenery alone makes it worth the trip.”
“A true mountain biking experience raw, natural, and beautifully organized.”

The Spirit of the Race: Community and Connection

One of the most loved aspects of the Andorra Epic 2025 was the community vibe the way riders, locals, and staff connected.
“Friendly people everywhere organizers, volunteers, spectators, and racers. It felt like family.”
“Everything in the village food, shops, bike wash, service — made it so easy to connect and enjoy.”
“The atmosphere was fantastic: positive, encouraging, and full of laughter even after tough stages.”

Riders especially appreciated staying in one place throughout the event, making logistics simpler and the experience more personal. The race village became the heart of the event a place to refuel, repair, and reconnect.

Key Highlights & Takeaways

•    World-class organization: praised for professionalism, logistics, and support.
•    Epic routes: diverse, scenic, and challenging pure Pyrenean mountain biking.
•    Incredible community: riders, staff, and locals created an authentic family atmosphere.
•    Comfort matters: small improvements in accommodation would elevate the overall experience.
•    Unforgettable scenery: Andorra’s landscapes remain the star of the show.

“A real ‘Epic’ experience great trails, great people, and a race that captures the spirit of MTB adventure.”
“It was the perfect mix of challenge and enjoyment tough, beautiful, and deeply rewarding.”

Final Thoughts: A Race that Feels Like Home

Andorra Epic 2025 captured the essence of what makes the Epic Series so special — riding world-class trails in breathtaking nature, supported by passionate people who care deeply about every rider’s experience.

For some, it was their first taste of the Pyrenees; for others, a long-awaited return. But everyone left with the same feeling — that Andorra isn’t just a race destination, it’s a community.